Version 0.1 This page was last modified on December 14th, 2020.
We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. This way you will understand exactly how we work.
AHAV respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
Our Use of Collected Information
Use of our services
When you sign up for one of our services, we ask you to provide personal data. These data are used to perform the service. The data is stored on AHAV's own secure servers or those of a third party. We will not combine this information with other personal information that we have.
When you leave a message as a customer via our website, your email address and name will be stored in Mijnwebwinkel. If you would like to receive the newsletter, your email address will also be added to the newsletter file. Data that you enter while sending a message is stored on the servers of our processor Mijnwebwinkel. MijnWebwinkel ensures a security level that matches the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. For example, a secure SSL connection is used as standard
When you send e-mail or other messages to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on AHAV's own secure servers or those of a third party. We will not combine this information with other personal information that we have.
We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.
This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers of AHAV or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.
AHAV uses Google analytics and is therefore tracked when you visit our website. However, we do not do anything with this data. Read more about the data that Google collects here .
We work together with:
- payment provider Mollie B.V. or pay at collection and / or debit card at collection
After completing your order you can select a payment method. Do you choose Mollie B.V. then they take over the last part of your order from me, namely the payment process. They will only ask for information from you that is necessary to complete the payment. If you choose to pay on pick up and / or pin on pick up, the payment confirmation will be forwarded to your e-mail address via the ATM. This e-mail address is NOT stored for other purposes and is therefore not stored.
- shipping / delivery service PostNL
When you place an order, it is my job to have your package delivered to you as soon as possible. I use the services of PostNL. The execution and delivery of your order is in the hands of PostNL. It is therefore necessary for me to share your name, address and residence details with PostNL. This information is only used for the purpose of executing the agreement, i.e. delivering your package.
- webshop software MyOnlineStore / Mijnwebwinkel
The webshop has been developed with software from Mijnwebwinkel. When you place an order, I need your name, address, e-mail address and telephone number. All data is sent securely and stored on secure servers. After completing your order, your data will only be used for purposes that are necessary for my administrative obligations.
This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.
Choices for Personal Information
We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us.
Adjust / unsubscribe newsletter service
At the bottom of every mailing you will find the option to change your details or to unsubscribe.
Adjust / unsubscribe communication
If you want to change your data or have yourself removed from our files, please contact us. See the contact details below.
Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.
View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
- receive an explanation of what personal data we have and what we do with it
- access to the precise personal data we have
- having errors corrected
- the removal of outdated personal data
- withdraw consent
- object to a particular use
Questions and feedback
Vinkenburgstraat 5, 3512 AA Utrecht